Store Policies
At Creole Moon, we are committed to transparency, integrity, and honoring the sacred traditions behind the goods we offer. Our products are rooted in Indigenous, Creole, and African American cultural practices and are created with the utmost care and respect. The links below outline our key store policies, including terms for refunds, shipping, privacy, and purchase cancellations. Please read carefully before placing an order. By completing a purchase, you acknowledge and agree to these terms.
Cultural Disclaimer:
Creole Moon offers handcrafted, faith-based cultural goods for historical, educational, artistic, and spiritual enrichment. Items such as ritual dirts, oils, candles, and other materials are not medical, pharmaceutical, or psychological in nature, and no specific outcome is guaranteed. We do not make supernatural claims, and we do not offer psychic or fortune-telling services.
Digital Products and Courses:
All digital goods—including downloadable products, eBooks, courses, and PDF guides—are final sale. Due to the nature of digital delivery, these items cannot be returned, refunded, or exchanged. Access to digital courses is limited to the purchaser and may not be shared or distributed.
Services (Including Custom Candle Burning):
Custom services such as candle burning are provided as devotional acts and ritual observances performed on your behalf. These services begin upon payment and preparation and therefore are non-refundable once scheduled. Photographs or updates may be included as a courtesy but are not guaranteed unless explicitly stated.
International Orders:
Creole Moon no longer ships internationally. Past international orders were subject to customs duties, delivery fees, and local postal regulations. Packages rejected or unclaimed due to customs issues, delivery refusal, or lack of payment are not eligible for reshipment or refund.
Click on the links below for details on our specific policies.
Cursos de Patrimonio Cultural
Estudios avanzados sobre patrimonio cultural para estudiantes de por vida