You will receive an email confirmation after your order is placed.

You may email us to change typos in your address, but you may not change the location of your ship-to address once your order is placed, so be sure to input the correct address upon placing your order.

Creole Moon no longer ships internationally. Past international orders were subject to customs duties, delivery fees, and local postal regulations. Packages rejected or unclaimed due to customs issues, delivery refusal, or lack of payment are not eligible for reshipment or refund.

We typically ship within three to ten days of placing your order. Certain custom-made products may take longer, such as dolls and devil traps. These typically ship within 2 weeks depending on the number of similar orders ahead of yours. In that case, your order will be made in the order in which it is received and may take up to 4 weeks. If you need your order by a certain date, for example, for a ceremony or as a gift, you may request it, and we will do our best to accommodate you.